Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 48 hours’ notice, you can adjust your date without any additional charges.
Tell me more about your cancellation policy.
All cancellations require at least 24hr -48hr notice. No show/No call will be charged for the full appointment fee.
How does the billing process work?
To secure your booking, we request a $50 appointment fee with the remaining mileage fees to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Please let your mobile phlebotomist know.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
I had an amazing experience with Gentle Labs! The phlebotomist was incredibly gentle and made the process so easy. I felt comfortable and cared for throughout the entire appointment. I highly recommend their services to anyone looking for a convenient and friendly blood draw experience!
Gabriel Costa
Gentle Labs
How can we assist you today?
We’re here to help you with any questions or concerns you may have. Your comfort is our priority!